Fuller books. Clients who come back sooner.
Move your appointment book online, let clients book and pay themselves, and let automated WhatsApp reminders cut no-shows and bring clients back before they drift.
- Online booking, including from your Google Business Profile
- Reminders with confirm and reschedule buttons
- Forms and consent signed before the appointment
Example calendar with illustrative appointments
Your best clients don't leave. They just drift.
Most salons and clinics lose revenue to empty slots and long gaps between visits, not to competitors. Usually it's because nobody has time to follow up.
- The book lives on paperNobody can see tomorrow's appointments from home, and there's no way to follow up automatically.
- The phone never stopsSomeone has to stop mid-treatment to take a booking or answer "do you have a gap on Saturday?"
- No-shows leave empty chairsWithout reminders, clients forget, and a no-show is rarely followed up.
- Clients wait too long to rebookA client who could come every six weeks comes every ten, because nobody reminded them.
- Forms are filled in at receptionNew clients complete paperwork in the chair, and the whole day runs late.
- Client history is in someone's headColour formulas, treatment notes and preferences aren't recorded where the team can see them.
From first booking to the next one, on autopilot
Tap a step to see what your client receives.
Your clinicBusiness accountYour salonBusiness accountYour salonBusiness accountWhat is a shorter rebooking cycle worth to you?
If a client usually comes back every 8 weeks and a timely reminder brings them back at 6, that's about two extra visits a year from the same client. Try it with your own numbers.
An estimate to help you think it through, not a guarantee. It assumes the clients who respond rebook at the reminder interval.
Built for appointment-based businesses
Online booking
Clients book themselves from your website, social pages or Google Business Profile, around the clock. Syncs with Google Calendar and Outlook.
Calendars for staff and rooms
Book by stylist, therapist, practitioner or treatment room, with service durations built in.
Deposits and online payments
Secure bookings with a deposit and take payment online.
Reminders and no-show recovery
Confirm-or-reschedule reminders, plus follow-up sequences that rebook clients who missed.
Digital forms and consent
Send your consultation, intake and consent templates before the appointment, signed and saved.
Client profiles and notes
Treatment history, formulas, products and preferences, visible to the whole team.
Social inbox
Facebook and Instagram messages land in the same inbox as WhatsApp, so no enquiry is missed.
Bulk marketing
Send promotions, quiet-day specials and new-service announcements to the right client group.
Invoicing and commission Custom
Track team invoicing and commission with a solution configured for how you pay your staff.
Salons, spas and clinics each work differently
We configure AdaptCRM around how your appointments, team and clients actually work.
Salons, barbers and spas
- Book by stylist or therapist, with each service's real duration
- Rebooking nudges timed to each service: cuts, colour, nails, lashes
- Colour formulas and product notes on every profile
- Quiet-day promotions to fill gaps in the week
- Commission tracking for your team
Aesthetic clinics and practices
- Calendars per practitioner and treatment room
- Medical history and consent forms signed before arrival
- Aftercare instructions sent after every treatment
- Follow-up reminders matched to each treatment cycle
- Deposits for longer or high-value treatments
Client and treatment records, properly protected
Consent forms, medical history and client notes are stored to international security standards.
- SOC 2Compliant
- ISO 27001Compliant
- GDPRCompliant
- HIPAAAvailable for clinics
Spend your day with clients, not on the phone.
Book a demo and we'll show you your services, team and booking page set up the way your business works.
- Fewer no-shows and empty slots
- Clients who rebook sooner
- Less time answering the phone
- Paperwork done before the appointment
- More 5-star Google reviews